Privacy Policy
Last Updated: 21-2-26
The Ranchi Foods values your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or services.
- Information We Collect
We may collect the following information:
Personal Information
• Name
• Mobile number
• Delivery address
• Email address (optional)
Order Information
• Ordered items
• Order history
• Delivery preferences
Technical Information
• IP address
• Device type
• Browser type
• Website usage data
We do NOT store debit/credit card or UPI PIN details.
- How We Use Information
We use your information to:
• Process and deliver orders
• Provide customer support
• Confirm bookings
• Send order updates
• Improve service quality
• Prevent fraud
- Payment Information
Payments are processed through secure third-party payment gateways.
We do not access or store card numbers, CVV, or banking credentials.
- Sharing of Information
We may share limited information with:
• Delivery staff
• Payment gateway providers
• Technology service providers
• Legal authorities when required
We never sell customer data to advertisers.
- Cookies
Our website may use cookies to:
• Remember user preferences
• Improve performance
• Analyze traffic
You may disable cookies via browser settings.
- Data Protection
We implement:
• Password-protected admin systems
• Secure hosting
• Restricted employee access
However, no internet system is 100% secure.
- Data Retention
We retain customer information only as long as necessary for:
• Order records
• Accounting
• Legal compliance
- User Rights
You may request:
• Correction of data
• Deletion of personal data
• Stop promotional communication
- Children’s Privacy
We do not knowingly collect personal data from children under 13.
- Updates
We may update this policy periodically. Continued use of the site indicates acceptance.
- Contact
For privacy concerns, contact us using website contact details.